Refund Policy

April 2026. PopularKeys sells digital activation keys for video games. Since products are electronically delivered and single-use, refund eligibility is subject to specific conditions.

We DO refund when…

• The key was not delivered due to our error
• The key is defective or does not work
• The product does not match what was listed

We do NOT refund when…

• The key was already revealed or activated
• The buyer changed their mind
• The buyer selected the wrong region or platform

Explicitly non-refundable cases

Wrong code selected by the buyer.
Wrong region code selected by the buyer.
Code already used/redeemed after correct delivery.
Purchase regret without product fault.
Misuse of the product or activation outside instructions.
Game bugs, developer issues, or later publisher changes.

This policy follows digital-key industry standards. If you need help with a specific case, please contact support and include your order number.